Terms of service

Overview

This website, pinkpapayaa.com ("PinkPapayaa", "we", "us", "our"), is operated by PROJECTOFFDUTY, LTD, a private limited company registered in England and Wales, with its registered address at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. By visiting our website and/or purchasing from us, you agree to these Terms of Service, together with our Refund Policy, Shipping Policy and Privacy Policy. Please read them carefully before placing an order.

1. Age requirement

Our store sells adult intimate products. You must be at least 18 years old (or the age of majority in your country of residence, if higher) to browse and purchase from this website. By placing an order, you confirm that you meet this requirement.

2. Products and information

We make every effort to display our products, descriptions, colours and images as accurately as possible. However, slight variations may occur and we cannot guarantee that your screen displays colours accurately. Product images are for illustration purposes. All products are subject to availability.

Intimate products must be used in accordance with the manufacturer's instructions. Read the instructions and safety information provided with each product before use, and stop using a product if you experience any discomfort or irritation.

3. Dietary supplements

Dietary supplements are not a substitute for a varied, balanced diet and a healthy lifestyle. Do not exceed the recommended daily dose. They are not intended to diagnose, treat, cure or prevent any disease. Consult a doctor or pharmacist before use if you are pregnant, breastfeeding, taking medication or have a medical condition. Keep out of reach of children.

4. Prices and payment

All prices are shown in euros (EUR) and include applicable taxes unless stated otherwise. Shipping costs are shown at checkout before you confirm your order. We reserve the right to change prices at any time, but the price charged will be the one displayed when you placed your order. Payment is taken at the time of purchase through the payment methods offered at checkout.

5. Orders and contract

After you place an order, you will receive an email confirming receipt. The contract between you and us is formed when your order is confirmed. We reserve the right to refuse or cancel an order, for example in case of a pricing error, suspected fraud or lack of stock. If we cancel an order after payment, you will receive a full refund.

6. Shipping

Delivery times and costs are described in our Shipping Policy. Risk of loss passes to you upon delivery.

7. Right of withdrawal, returns and refunds

Your right to withdraw from a purchase, and the conditions for returns and refunds, including the hygiene conditions that apply to intimate products and supplements, are described in our Refund Policy.

8. Legal guarantee

Products are covered by the legal guarantee of conformity applicable in your country. If a product is faulty or not as described, please contact us at contact@pinkpapayaa.com.

9. Accounts

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please notify us immediately of any unauthorised use.

10. Intellectual property

All content on this website, including texts, graphics, logos and images, is the property of PROJECTOFFDUTY, LTD or its licensors and may not be reproduced without our prior written permission.

11. Limitation of liability

To the extent permitted by law, we are not liable for any indirect or consequential loss arising from the use of our website or products, or from the improper use of products contrary to their instructions. Nothing in these Terms excludes or limits our liability where it cannot be excluded or limited by law, nor affects your statutory rights as a consumer.

12. Privacy

The way we collect and use your personal data is described in our Privacy Policy.

13. Governing law

These Terms are governed by the laws of England and Wales. If you are a consumer residing in the European Union or elsewhere, you also benefit from the mandatory consumer protection rules of your country of residence, and you may bring proceedings in the courts of your country of residence.